JS Project Services

Book a Consultation

Privacy Policy

Privacy Policy JS Project Services Ltd 
Last Updated: [March 2025]

1. Introduction

JS Project Services Ltd (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website, services, and business operations. We are based in Derby, United Kingdom, and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

As an engineering firm, we collect and process personal data to facilitate appointments, assess project requirements through our project questionnaire, and provide our professional services.

This Privacy Policy applies to:

  • Visitors to our website.

  • Customers and clients who use our services.

  • Business partners and suppliers.

  • Employees and job applicants.

By using our services, you consent to the collection and use of your data in accordance with this policy.

 

2. Information We Collect

We may collect and process the following categories of personal data:

2.1 Personal Data You Provide Directly

  • Identity Data – Full name, job title, company name, date of birth.

  • Contact Data – Email address, phone number, postal address.

  • Project Data – Information provided in our project questionnaire, including project scope, location, and specific requirements.

  • Financial Data – Payment details, billing address.

  • Employment Data – CVs, employment history (for job applicants).

  • Communications Data – Information you provide when contacting us.

2.2 Data Collected Automatically

  • Technical Data – IP address, browser type, device information, operating system, time zone settings, referring websites.

  • Usage Data – How you interact with our website, pages visited, time spent, and clicks.

  • Cookies and Tracking Technologies – Preferences, marketing interactions, session duration (see Section 10).

2.3 Data from Third Parties

  • Business Partners & Referrals – We may receive data from partners or referrals.

  • Public Sources – Such as Companies House, social media profiles.

  • Credit Reference Agencies – For financial verification where necessary.

 

3. How We Collect Your Data

We collect personal data through:

  • Direct Interactions – When you fill out forms, request information, book an appointment, submit a project questionnaire, or communicate with us.

  • Automated Technologies – Tracking and cookies on our website.

  • Third Parties – Business partners, affiliates, and analytics providers.

4. How We Use Your Data

We process personal data for the following purposes:

  • Appointment Scheduling – Booking client meetings and consultations.

  • Project Assessment – Reviewing project information submitted through our questionnaire.

  • Providing Engineering Services – Delivering services in accordance with contracts and agreements.

  • Communication – Sending updates, responding to requests, customer support.

  • Billing & Transactions – Processing payments, invoicing, refunds.

  • Marketing & Advertising – Sending promotional content, newsletters (with your consent).

  • Website Improvement – Analysing usage patterns, personalising experiences.

  • Legal & Compliance – Meeting regulatory requirements, fraud prevention.

We do not use automated decision-making or profiling that has significant legal effects on individuals.

5. Legal Basis for Processing

Under UK GDPR, we process data under the following lawful bases:

  • Contractual Obligation – To perform a contract with you.

  • Legitimate Interests – Business operations, marketing, security.

  • Legal Obligation – Compliance with laws and regulations.

  • Consent – When you opt into marketing or non-essential data processing.

6. Data Sharing and Disclosure

We do not sell or rent your data. We may share your data with:

  • Service Providers – IT support, cloud storage providers, payment processors, marketing agencies.

  • Legal Authorities – If required by law or for legal claims.

  • Business Transfers – If we merge, sell, or restructure our business.

  • JSPS Contractor’s Network – A group of trusted business partners who may be able to assist in providing relevant services to customers. If a project requires external contractor expertise, we may share project-related details (excluding sensitive financial data) with our vetted partners to facilitate a seamless service.

    • Customers will be informed before any such data sharing occurs and will have the option to opt out.

    • All partners in the network are contractually obligated to comply with applicable data protection regulations and maintain confidentiality.

    • We ensure that any shared data is used strictly for the agreed service purposes and not for marketing without prior consent.

We ensure that any third parties we share data with comply with data protection laws.

7. Data Retention

We retain personal data as long as necessary for the purposes outlined in this policy. This includes:

  • Customer Data – Retained for the duration of the contract and up to 7 years for legal compliance.

  • Marketing Data – Retained until you withdraw consent.

  • Project Data – Retained for as long as necessary to deliver engineering services and meet compliance requirements.

  • Employee & Recruitment Data – Retained for up to 6 months if unsuccessful, longer if legally required.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access – Request a copy of your personal data.

  • Rectification – Correct inaccuracies.

  • Erasure (Right to be Forgotten) – Request data deletion where applicable.

  • Restriction of Processing – Limit how we process your data.

  • Objection – Opt out of certain processing, including marketing.

  • Data Portability – Receive your data in a structured format.

To exercise your rights, contact us at [[email protected]]. We will respond within one month.

9. Security Measures

We implement safeguards to protect personal data, including:

  • Encryption – Secure storage and transmission.

  • Access Controls – Restricted access to authorised personnel.

  • Regular Audits – Security reviews and vulnerability testing.

However, no online transmission is 100% secure, and users should take precautions.

10. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. These include:

  • Essential Cookies – Necessary for website functionality.

  • Analytical Cookies – Track usage and performance.

  • Marketing Cookies – Used for targeted advertising.

You can manage cookie preferences in your browser settings.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage reviewing their policies before sharing data.

12. International Data Transfers

We primarily store and process data within the UK and EEA. If data is transferred outside these regions, we ensure safeguards such as:

  • Standard Contractual Clauses (SCCs) for secure data transfers.

  • Adequacy Decisions – Ensuring equivalent data protection standards.

13. Changes to This Policy

We may update this Privacy Policy. Any changes will be posted on this page with an updated “Last Updated” date. We encourage regular review of this policy.

14. Contact Information

JS Project Services Ltd
The Old Post Office, Victoria St, Derby DE1 1ES
Email: [email protected]
Phone: 020 4587 7369
Registered Company Number: 14601180

Scroll to Top